Maintenance & repairs

Your equipment, serviced on schedule – and fixed fast when it fails.

One team for computers, printers, photocopiers, CCTV cameras and networks. Book a one-off repair or put everything on a maintenance plan.

Equipment we support

If it's in your office, we can look after it.

All major brands, whether or not we installed them. Here's exactly what a service visit covers.

Computers & PCs

Desktops, laptops and all-in-ones kept fast, clean and secure.

  • Slow or freezing PCs
  • Virus and malware removal
  • OS and driver updates
  • Hardware diagnosis & part replacement
  • Dust cleaning & thermal care
  • Data backup checks
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Printers

Laser, inkjet and multifunction printers back to clean, reliable prints.

  • Paper jams & feed problems
  • Faded or streaky prints
  • Network & Wi-Fi printing setup
  • Roller and fuser servicing
  • Toner / ink system checks
  • Driver installation
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Photocopiers

Office copiers serviced to reduce breakdowns and cost per copy.

  • Preventive servicing
  • Drum & developer checks
  • Scan-to-email / folder setup
  • Error code troubleshooting
  • Finisher & tray repairs
  • Usage and wear reports
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CCTV & cameras

Every camera recording, every angle clear – day and night.

  • Camera cleaning & re-aiming
  • DVR / NVR health checks
  • Hard-drive & retention checks
  • Remote viewing fixes
  • Cable and power faults
  • Firmware updates
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Network troubleshooting

Find and fix slow, dropping or insecure office networks.

  • No internet / slow speeds
  • Wi-Fi dead zones
  • Switch & router faults
  • Cable testing & patching
  • IP conflicts & DHCP issues
  • Basic security hardening
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How scheduled maintenance works

Set it up once. We handle every visit after that.

Each piece of equipment gets a service interval. Our system books the next visit automatically and flags anything overdue, so nothing is forgotten.

  1. Tell us what you have

    List your computers, printers, copiers, cameras or network equipment – or we count them for you on a first visit.

  2. We agree a schedule

    Choose weekly, monthly, quarterly, yearly, every 50 days or any custom interval that suits your workload.

  3. Technicians visit on time

    We book each visit in advance, check and service every device, and fix problems on the spot where possible.

  4. You get a service record

    Each visit is recorded with the work done, parts used and recommendations, and the next date is set automatically.

Choose an interval that matches how hard your equipment works

Busy copiers may need attention every 50 days; office PCs every quarter; CCTV every six months. We'll recommend a schedule on the first visit.

Every week Every month Every 3 months Every 6 months Every 50 days Every year Any custom interval

After every visit you know:

  • Which devices were checked
  • What work was performed and parts used
  • The outcome – fixed, needs parts, or should be replaced
  • Recommendations to avoid future problems
  • The date of your next service

Requesting service

Three easy ways to get a technician

Online request

Fill in our short form with the equipment and the problem. You get a request number straight away.

Open the form

Call us

For urgent breakdowns, call +000 000 000 000 during working hours (Mon – Sat, 8:00 – 18:00).

Call now

Email

Send equipment lists or photos of error messages to info@example.com.

FAQ

Maintenance questions

How quickly can you respond to a breakdown?
Urgent requests are prioritised the same day wherever possible. Tell us it is urgent in the request form or call us directly.
Do you service equipment you did not install?
Yes. We maintain computers, printers, photocopiers, CCTV and networks from all major brands, whoever installed them.
How does scheduled maintenance work?
We agree an interval with you – for example every month, every 3 months or every 50 days. Visits are booked automatically and every visit is recorded.
Is the site survey for an installation free?
Contact us to confirm. The survey lets us measure your site accurately so the quotation reflects the real work.
Can you install fingerprint attendance for a whole school?
Yes. We plan device locations, enrol staff and students, and set up reports for attendance and late arrivals.
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